Shipping & Returns Policy

Everything you need to know about order processing, shipping terms, transit times, tracking, and our 14-day return policy.

🚚 FREE SHIPPING ON ORDERS €50,00+ UNTIL SEPTEMBER 1ST!

All orders of €50,00 and over placed before September 1st qualify for 100% free tracked international shipping.

For orders under €50,00, standard shipping rates apply and are calculated at checkout.

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Processing Time

24–48h

Orders are picked, quality-checked, and dispatched within 24 to 48 hours.

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Delivery Time

4–10 days

Standard international shipping takes 4 to 10 business days with full online tracking.

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Returns Policy

14 Days

Return unopened packs within 14 days for a full refund. No questions asked.

Shipping Terms & Conditions

1. Free Shipping Threshold

Orders totaling €50,00 or more (after discounts and before taxes) qualify for free standard shipping until September 1st, 2026. For orders under €50,00, standard shipping charges apply and will be shown during checkout.

2. Order Processing & Dispatch

All orders are verified, packaged, and dispatched from our fulfillment facility within 24 to 48 business hours of payment confirmation. Orders placed on weekends or public holidays are processed on the next business day.

3. Estimated Delivery Times

Standard delivery takes approximately 4 to 10 business days depending on destination country and customs clearance procedures. Delivery times are estimates and may occasionally vary during peak seasons or adverse weather.

4. Tracking Your Order

Once your order has been dispatched, you will automatically receive a confirmation email containing your tracking number and a direct tracking link to monitor your shipment in real time.

5. Address Accuracy & Delivery Guarantees

Please double-check your shipping address during checkout. In the rare event that a package is lost in transit or arrives damaged, TapCred will arrange an immediate free replacement or full refund.

6. 14-Day Return & Refund Policy

We want you to be completely satisfied with your purchase. You may return any unopened, undamaged packs within 14 calendar days of receipt for a full refund. To initiate a return, email us at tapcred@outlook.com with your order number.

Have questions about shipping or need help tracking an order? Reach our support team at tapcred@outlook.com

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